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About Us

Established in 2001, Vietnam Customized Tours have been wholly dedicated to providing the ultimate experience for those wishing to discover all that Vietnam – Laos – Cambodia have to offer. With a skilled and experienced team of tour operators, leaders and guides who all possess professional experience within the travel industry, all clients of Vietnam Customized Tours are provided with the utmost attention and consideration in regards to their Indochina vacation plans. It is thanks to their continued dedication to providing the best possible service and travel advice that our company was granted an International Tour Operator License by the Vietnam National Administration of Tourism in 2004 which has helped to further increase Vietnam Customized Tours opportunities and exposure within the tourism industry.

In 10 years of operation, our company has grown from a small team of 6 to a staff of over 80. This includes the management board, sales and marketing and operations departments. We also provide a professional, reliable and safe transport fleet.

Our clients:

Over the past 10 years, we have served more than 800.000.000 travellers from Japan ( 18 %), Australia ( 30% ), North America ( 15% ), France ( 8% ), Germany ( 5% ), Italy ( 7% ) and the rest from other European and Asian countries.

Our products:

Vietnam Customized Tours is one of the leading tour operators for S.I.C tours to major destinations in Vietnam. Everyday, we organize trips for more than 200 tourists to the key tourist locations of Cu Chi tunnels, the Mekong delta area, the DMZ tour in Hue, Ha Long bay cruises and Sa Pa. We use our own transportation and expert local guides.

Vietnam Customized Tours has been online since 2003 and is a leading travel website portal providing reliable travel solutions for vacation planners who prefer to deal directly with a locally based tour operator. We specialize in private family tours and tailor-made tours for individuals, families or groups to the Indochina peninsula which includes Vietnam, Laos and Cambodia.

Vietnam Customized Tours is the main share holder of the Beautiful Saigon Hotel Group and Saigon Hostel Group and through them we can provide a comfortable and welcoming stay for travellers to Ho Chi Minh City, at an affordable price.

Vietnam Customized Tours has wholesale contracts with hoteliers, cruise companies and airlines and therefore we can obtain unbeatable rates for our clients compared to other travel agencies.

– Vietnam Customized Tours Japan has12 specialists dedicated to assisting Japanese clients as Vietnam has seen a greatly increasing number of Japanese tourists over the last few years.

Why choose Vietnam Customized Tours ?

1/ We are an international tour operator licensed by the Vietnam National Administration of Tourism.

2/ We have over 10 years of travel industry experience.

3/ We possess an experienced, knowledgeable and enthusiastic team of tour operators and tour guides.

4/ We provide unbeatable prices and unsurpassed value.

5/ We are committed to providing the highest quality of service.

6/ We are flexible and responsible.

7/ No hidden costs

8/ All enquiries are dealt with quickly and in detail.

9/ We strive to make your holiday “a journey of a lifetime “.

Our statements:

1/ We are working hard to become one of the best destination management companies in the Indochina Peninsula and to earn and keep our customers trust when they choose Vietnam Customized Tours.

2/ We are committed to providing a high quality and unsurpassed service. Our customers must receive the utmost value for money services down to every last cent they pay.

3/ We are committed to dealing with global travellers so that they all can discover the treasures of Indochina. We can do this by providing a full range of flexible options for both high and low budget travellers.

4/ We are always striving to improve our working environment so that staff can enjoy and take pride in their work, gain more experience and have every opportunity for career progression. Our aim is to ensure our staff share in the company’s success and growth.

5/ All valued members of the Vietnam Customized Tours family are vital to the company’s development and an integral part of our future plans.

Our philosophy:

For the Vietnam Customized Tours team, today’s customers are the key to our future success. We take care of today’s customers in order to secure our future customers. We absolutely recognize that your recommendation to other travellers is the most effective and positive advertisement for our company.

Welcome to Vietnam Customized Tours Vietnam

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