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Subject: Thank you
Post date: April 13, 2012

Dear Hang Vo,
I will introduce to my friends your company when they need the service in Vietnam. Everything is quite ok except your tour bus air-cond is not strong enough especially during the hot season in Saigon. Hopefully improvement can be made for future guests.
By the way can you introduce me any of your agents in Burma for ground tour as we are going in the month of September. Just want to say “Kang Earn” in Vietnamese for our trip in Vietnam.

Michael khoo

Subject: Vietnam and Cambodia packaged tour (March)
Post date: April 13, 2012

Dear Ms Hang Vo

We returned back to KL, Malaysia on 6th April. We are staying in a Hotel and we will fly back to United Kingdom for good on 27th April.
My sincere thanks for all your help and assistance for our holiday. All went well and the service was good. It is sad that we didn’t go out for a meal together.

Best Regards
Raj Thavarajah

Subject: Long Tan Nui Dat Battle Field (March)
Post date:  28th March 2012

Good morning Hang

I have had my manager sign the invoice and will fax it through this morning.  Many thanks for the professional attention provided to my customers on their recent visit.  Your tour was a highlight for them and they have recommended I use your company again.

Kind regards, Vicki

Subject: A thank you letter for your kind cooperation
Post date: 21th March 2012

Hi Thomas,

 How are you? and I hope you can still remember our lessons on Malay Language! As for me, I could still remember the numbers mo,hai,ba,bo,nam,sau,pai,tam,cin and mui! (sorry about the spelling).
Good to hear from you and thank you for your kind mail. Generally,we are very happy with the service provided by TNK Travel and hope we can collaborate again in the future.

Just an advice from us, when you have a full group of Muslims travelling under the packaged tour (Muslim Tour Package), it is best to provide them with halal restaurant for each meal.

Other than that, your service was great and marvellous! Also, with this email, I’ve attached some pictures taken by our group members for you to see.

Will email you later on the school criteria needed for our school linkage programme (as what we talked on during the delicious lunch).
Send my regards to Brian and Cathy.
Com Urn and Cong Cu Chi!

Subject : Vn package tour
Post date: 14th March 2012

Dear Ms. Luu Vo,

Now we are back in Germany and remember your perfect organisation of the jouney through Vietnam. Everthing was very good, the drivers, the guides, the hotels – so we have nothing to complain and only want to say thank you for your engagement. Specially the short cut from Dalat to HCMC and on to Phu Quoc was a very good idea and in the gardenview bungalow we had a wonderful time to relax und enjoy the sea and the sun.

So the best wishes to you and all the friendly people in your organisation and in the whole country.

Best regards
Rainer Sattler and Iris Kubert

Subject : Vn package tour
Post date: 14th March 2012

Dear Ms. Luu Vo,

Thank you so much fo our wonderful stay in Vietnam. We had such a wonderful time and really enjoyed our itinery. it was a little challenging with my elderly mother and her friend Rosealie ( both 81 years, with health problems)but it was wonderful. They are both so happy with every thing. I would like to thank you very much for caring about our holiday and ringin to make sure we were good with every thing.

It is important to us all to let you know that we were so very happy with Bihn, our tour guide through out Saigon, Dalat and Nah Trang, he was so careing and thoughtful in every way. his knowledge and friend ship will always stay with us. He is a real asset to TNK Travel. I recommended TNK Travel to friends of ours last year Julie ,David Reg and Kaye and they also could not speak highly enough of Binh .Could you please pass on our love and best wishes to Bihn from Jill, Ray Verna and rosealie.

I have just recommended Tnk Travel to my Vietnam Doctor and he is very interested in contacting you soon to take a tour through Vietnam. His name is Dr Vo Van Voo.
Thank you once agan Luu Vo for your great service.

Kind Regards
Jill McIntyre

Subject : Viet Nam package tour
Posr date:  12th January 2012

Dear Ms. Luu Vo,

we are now back in Italy and we took with us very nice memories of Vietnam.
We are very satisfied with the service your agency offered to us during the tour: very good guides, confortable cars, water at our disposal.
Just to help you to offer a better service to your future clients and travellers, we wish to submit you our comments for 2 things that could be improved:

1. the Halong Bay cruise with Paloma: they just showed us two of the many attractions of the bay: one cave and Ti Top Island. We expected to see something more, otherwise we could have seen the same things on a daily trip, without spending the night on the boat.

2. Cuu Long Resort in Phu Quoc: the hotel is very old and not well mantained. The service is poor, the food is expensive for the quality offered, the staff hardly understands English.
Next time, be sure that your clients are aware of what this resort has to offer. Maybe we would have spent a better time in Mui Ne.

Please, don’t take this comments as a claim: we are really happy of the overall quality of your package tour and this comments are just to let you know our last feed back.

Kind regards
Paola & Renato

Subject : Mai Chau 4 day trek
Post date:  05th January 2012

We used TNK Travel for 16 day tour in 2008 and have now moved to Hanoi for a year and use their local affiliate, Dream Travel in Hanoi. We arranged to do the 4D/3N trek from Po Co/Hang Kia to Mai Chau over New Year. While the weather was cloudy and we missed the spectacular sights, we did enjoy the exercise. We had a local Guide/Cook, Miss Phuong, and a Hanoi guide, Quyen, with Mr Son doing the luggage transfers. We had 3 homestays and Phuong showed her culinary skills to perfection, different dishes each lunch and dinner, at each one.
We seemed to meet most of Phuong’s family through the course of the 4 days, which we enjoyed. Homestays were satisfactory and trekkers will find them acceptable. Village life is simple and basic and one hears all the animals day and night, so expect the roosters to crow early and often.
We will suggest to our own future visitors that we do some more treks or stay at Mai Chau.
Thanks to Danh (TNK) and Ngoc Anh and Trang (Dream Travel).
PS Ask for Phuong and Quyen as guides

Subject: Con Dao Island – Flight ticket & Hote booking service
Post date: December 23, 2011

Dear Ms Luu Vo!

Now we are back in Sweden since last Monday and here is cold and windy and only 2 degrees, but no snow.
We want to thank you for a fantastic journey in your country and in Cambodia. You and your office have done a very good work. Everything was perfect and the three guides we had both in Vietnam, Phnom Pen and Siam Reap were very professional and pleasent. Vi felt very safe the whole time. Please if you can tell them that. We must not forget the chauffeurs who drive us safety. We hope of course that we can come back to Vietnam some time. We liked Ho Chi Minh very much.
Some feedback will we give, the hotels have been good, besides the hotel in Siam Reap, where the staff were not so service minded.
The Con Dao islands will probably be good in a future, when they have cleaned up the beaches and the fishingboats were gone, but the resort and the staff were very nice.

We wish you a Merry Christmas and a Happy New Year.

Best regards from me and my friends J
Anne-Marie Ivarsson

Subject : Special Thanks
Post date: 20th November 2011

We would like to special thanks to all the arrangement to VNB Travel Vietnam on our 2 days tour in Mekong Delta River and Ho Chi Minh City (16 and 17Nov). The assigned tour guide – Mr Huy is so professional and all my family members were so pleased with his companion, pleasant attitude. He is fun, friendly, caring (especially to elderly and kids), knowledgable and patient.
We would highly recommend Mr Huy services if you are in Vietnam….and we will definitely return to Vietnam again sometimes and engaging VNB n Mr Huy.
thanks again for excellent services….


Subject : Special thanks
Post date: 20th November 2011

My family and I made an arrangement via Vetnam VNB Travel for our Ho Chi Minh trip – mekong delta and hcm city tour on 16 and 17 Nov and we were so pleased with all the arrangement especially assigned us with a professional tour guide – Mr Huy. We would highly recommended this tour guide to all. He is knowledgable, fun, caring especially to elderly/kids, responsibilities and professional in his field.
we will definitely return to Vietnam again sometimes and engaging Mr Huy’s services.
Thanks again for such arrangement….


Subject : Vietnam Group Trip – Thanks Ms Nhy (Kathy)
Post date: 10th November 2011

Having just returned from our trip to Vietnam, we would like to thank TNK Travel and particularly Ms. Nhu who has done such a wonderful job of organizing our group of 10 Aussies on a fantastic trip around this beautiful country.
This is the second trip that Kathy has put together at my request and both times have been fautless. Nothing is too much for Kathy – changing arrangements on the go to suit our particular requirements and always in contact to ensure that we are having a great time.
Fantastic also were all the TNK guides that we had the pleasure to meet and travel with. They are so passionate about their country and so knowledgable as well that we couldn’t help but be fasinated by the scenery, the people and the culture. Thanks so much to JJ in Ho Chi Minh City, Quyen in Hanoi and the ever smiling Zoom Zoom in Sapa. We will keep in touch. Thanks again TNK – Your services and people are a credit to Vietnam – Cam o’n!

Subject : satisfied
Post date: 08th November 2011

My wife and I just completed a 1 month holiday in vietnam.This was our forth visit,tnk travel did all the travel arrangements for all our visit.we were very happy with them.they arranged all our hotels,internal flights,hire cars and train travel.also airport pick up and drop off.everything went like clockwork.we were very happy with there professional service.and the hotels they chose for us were excellent.

Well done tnk travel.
Jim & Bev Fisher.

Subject : Mekong Delta tour
Post date: 31st October 2011

Dear Hang

Just a quick email to say thank you for arranging this trip. We just got back and it was excellent.
I would recommend your service to my friends and colleagues.
Thank you,


Subject : Flight booking / Mr. Swani
Post date: 05th October 2011

Dear Ms Hang Vo!

We finished our Vietnam and Cambodia trip last week and every thing went very well and smooth thanks for your excellent service.
I am enquiring if you do book for Alaska cruise and Rocky mountains trour in Canada for next year 2012.

Best wishes
Prem Swani

Subject : Flight information to Vietnam
Post date: 27th September 2011

Dear Hang!
Our Vietnam adventure is coming to an end. We are very happy with our holiday, how beautiful Vietnam is and the itinery you prepared and service we got from your company and your guides. We will strongly recommend your company to our friends in both Australia and Poland. Myself an my brother want to revisit Vietnam in
Last thing we would like to confirm is the late checking out in our last hotel Silk Path in Hanoi, which you mentioned in one of your emails. I will appreciate if you will confirm that with the hotel.

Subject : TNK Travel
Post date: 26th August 2011

Thank you to Luu Vo
I recently arranged with TNK travel for a tour through Vietnam for a group of 59. Everything was organised on time and to a very high standard. You staff…drivers, bus assistants and most of all our guides were wonderful, friendly and helpful. This tour resulted because of a previous year 2010 group travel of 44 was just as amazing.
I am now planning the 2012 trip and have arranged for Luu through TNK to coordinate all of the arrangements for travel, accommodation, daytrips and meals.
If you want an unforgetable experience in Vietnam and no worries about arrangements…… Luu Vo at TNK

Subject : Greetings and Thanksgivings
Post date: 26th August 2011

Dear Mrs. Luu Vo,

first of all, my apologies for writing so late.
I would like to thank you so much for the very nice present we got from Mr. JJ on you behalf!
We appreciated it a lot and once again let me say we are very grateful for the very nice tour we are enjoying throughout Indochina.
Our guides and drivers in Vietnam, Cambodia and now in Laos wereare very good, and the accomodations and restaurants always very nice.
We will definitely recommend your travel agency and the tour to anyone we can.
Again thanks a lot and our best regards,

Rosa Fonti

Subject : Mekong Delta tour 2 days/1night
Post date: 16th August 2011

Dear Luu Vo,

At the end of our Vietnam travel I would like to thank you very much for the organisation of our Mekong Delta tour, which was really a great pleasure for our family. It was also a pleasure to meet your local guide and to see so many interesting spots of your beautiful country.

Best regards, Marianne Kant

Subject : Vietnam & Siem Riep
Post date: 14th August 2011

Dear Hang,

Pat & I want to say thankyou for your excellent organisation of our trip. We enjoyed it enormously.
Very best regards

Linda & Pat Masters

Subject : Exciting Vietnam
Post date: 19th July 2011

We have recently returned from our third trip to Vietnam arranged once again by TNK Travel’s staff, Luu Vo, Dac Danh and hosted by our wonderful guide “JJ” and excellent driver in HCMC and our great guide Quyen and terrific driver Thanh in Hanoi. All your staff are so reliable, helpful, courteous and informative. We always enjoy their company so much and really miss them when we have to part. Thank you so very much for another excellent holiday, great hotels and a wonderful tour. Each time we visit we include new locations and we will return again and will certainly use the services of TNK. Thank you also for the souvenir gift it is very thoughtful.

Subject : Viet Nam – Southern package tour 
Post date: 18th July 2011

Dear Ms. Luu Vo,

It’s a nice to meet you in Saigon and come to visit your country during the kid’s holiday. Many natural place could be seen there and will be unforgettable memories for us.
I do hope one day can visit your country again. Thank you for kindly services as I have given some feedback in the questionaire that you gave to me. Hopefully TNK Travel could be more success in the future.
Pls kindly send my regard and thank you too to JJ and Mr. Thu for their service and accompanied us during the trips. Once again thank you so much and especially to your special gift or souvenir for me & my family. It’s a wonderful dan nice gift.
Pls keep in touch, you could reach me in my handphone number +62811123811.
See you again, Sayonara, Cai Cien and HEN GAP LAI… Thank you, Arigato, Xie xie and CAM ENG, he.he…

Heppy Moiras

Subject : Our Holiday
Post date: 27th June 2011

Ms Hang Vo

We have just returned home after a month away and one of the first things I wanted to do was thank you for the wonderful 8 days you had organised for us.
Everything was better than expected and we will be telling our friends and family to be in touch with you whenever they go to vietnam.
We will be touch for our return visit next year

Thank you again
Gordon and Elaine Ashton

Subject : Train booking: HA NOI – DA NANG (Jun)/ Mr. Will Dolphin
Post date: 20th June 2011

Dear Miss Hang!
I write to thank you for your very considerable help in organising our schedule in Vietnam. The Hotels were excellent and all the travel arrangements worked like clockwork.
You were very kind and helpful when dealing with our many emails.
We shall certainly use your company again when we next travel to your beautiful country and in the meantime will recommend your services to anyone else travelling there.
Many thanks and best regards,

Alison Dolphin

Subject : Vietnam packaged tour
Post date: 22nd April 2011

Dear Ms Hang Vo,

Apologies for not writing sooner. We’ve been back in Sydney now for almost a month but our holiday in Vietnam seems ages ago now.
We would like thank you for all you help in organising our itinerary on our recent trip to Vietnam . The hotels were excellent with very comfortable accommodation and great service. Breakfasts were excellent although we thought the Hilton in Hanoi had the best croissants!
We had a good balance of organised tours and free time and we particularly enjoyed the cooking class in Hoi An. The tours of the Ho Chi Minh Mausoleum and the Chu Chi tunnels were fascinating. The trip to Ha Lung Bay was quite long, but the cruise at the end of it was worthwhile.
They tour guides and drivers you organised were punctual and attentive and it was a great relief to meet them when we arrived at the various airports. Their stories and descriptions and the information they provided was very interesting and helped paint a fuller picture of Vietnam for us. They were able to answer most of our questions and through our conversations with them, we were able to learn something about their own lives in Vietnam.
We did have a little difficulty understanding our first guide in Hanoi, but he made up for it with his enthusiasm. The other three guides all had very good English.
Please pass on our thanks to each of them.
I have already passed on your details to a friend and would have no hesitation about using you again or recommending your company to others wishing to visit your beautiful country.

Kind regards

Subject : Stern Itinerary March
Post date: 22nd April 2011

Dear Hang,

This is just a short note to thank you for all the effort you put into making our trip to Vietnam enjoyable. We were all most impressed with the efficiency of the transport arrangements, the friendliness of the guides and the helpfulness of the hotel staff where ever we stayed.The whole trip went very
efficiently and we must commend you highly. We loved Vietnam.The staff at the hotel in Hanoi were fantastic and I would highly recommend it.I did think that it may be helpful for you to know about the only 2 things that may have been able to be avoided:
1. The hotel at Hoi An (the Hoi An Hotel) was very big and very noisy as a result of the many tour groups that were staying there. We were given a room in the downstairs foyer, with the rubbish collection area outside our window and found this room very noisy through out the night. Also the bathrooms have limited hot water facilities, permitting only one very small bath to be run before the hot water runs out. Despite the fact that the room itself was nice, and the staff and food good, I would not chose to stay there again.
2. Another suggestion is that if people wish to visit Sapa, and stay in a home stay, accommodation in the home stay should not be arranged for the first night, as the train trip is very noisy and bumpy so that one doesn’t get much sleep. Our itinerary planned that on arrival in Sapa we should go to our proposed hotel to have breakfast and a shower. This would have been nice. But this didn’t happen as we were not staying at the hotel that night, and were not given the choice by the guide. Instead we were taken to a restaurant for 2-3 hours, before starting on our tour of the villages. We were not at all happy about sitting in a restaurant for 3 hours as we were all cold, tired and dirty. The weather was unfortunately awful – freezing cold. Obviously the weather could not be foreseen when we planned the itinerary, but the icy weather didn’t help things. I think that the guide should have contacted you for your suggestions when he realised how bad the weather would be.
I hope that you find these suggestions helpful. Despite the bad weather in the north with your help we had a lovely trip and really appreciated your efforts to put the Halong Bay disappointment right.
We will definitely be travelling with you again if we decide to revisit Asia, and will be recommending your company (and you) to friends who wish to visit your area.

Thank you again.

Subject : THANK YOU!
Post date: 23rd March 2011


I have now completed my vacation to Vietnam and Cambodia with “TNK Travel”, and I cannot fully express
my gratitude for all you’ve done to make our vacation so very memorable!
From the first time I sent you an e- mail to organize my trip, to the follow-up between booking and travel
all of my questions were answered very quickly.
It was so great to have people like you Ms. Luu Vo ,and Mr. Dac Danh to work with.
Thanks to travel professionals like you, who are honest and dependable I spent a perfect vacation.
You did everything for us. We got a good value for our money also.
I will definitely be recommending ‘’TNK Travel’’, I have given your e-mail adders and website to several people who have expressed an interest in visiting Vietnam.

Thanks again,
Best wishes to both of you, Gaby.

Subject : Meirom group -Vietnam trip
Post date: 23rd March 2011


We are home now and I expected some kind of a feedback request from you but so far got nothing, and decided to send one anyway.
First of all I wanted to thank you in the name of the whole group for a very successful trip. Everything went smoothly and according to plan. The itinerary was well planned, the guides were knowledgeable and caring, the vans were in good condition and comfortable.
I would like to point out several things that were less than 100% – maybe it will be useful to you in the future:

a- the english accent of some of the guides was very bad and we could hardly understand them. Our best guide was Dara in Phnom Penh, unfortunately he was with us only for one day. Chum in Hanoi and Ky in HCM city were also good, The others were also good and warm and kind and we loved them all, but sometimes we had hard time to understand them, maybe because we are not native english speakers

b- most of the hotels were good. The worst was in Phnom Penh – small and smelly rooms and awful maitenance. The one in Siem Reap had nice rooms, but lots of maitenance problems. The same goes for the hotel in Sapa – they had serious problems with the hot water supply, which was extremely annoying.

c- the itinerary was almost perfect, but I think the time in Siem Reap was too long, 2 days would be quite enough, and it could be nice to spend one more day in Hoi An or Hue.

Thank you for everything. We had a very good and interesting experience and will certainly recommend your company to our friends

Daniela Meirom

Subject : Viet Nam – Southern package tour
Post date:  22nd March 2011

Dear Ms Luu Vo,

Just a quick note to thank you so much for your help during our stay in Vietnam. We were extremely surprised by the good quality of the service provided to us in every respect: the friendly guides and drivers, the itinerary suggested and the great meals we were taken to. The boat dinner in Hue was particularly unforgettable!
We loved Vietnam! We really enjoyed our time and we will definitely recommend our friends to contact you if they decide come to Vietnam.

Best regards,
Tatiana Luebke

Subject : Thanks so much !! (Viet Nam package tour Ameer)
Post date: 22nd March 2011

Dear Ms Luu Vo,

we are back from Vietnam now and I would like to let you know that you and your colleagues planned one of the nicest holiday for us we ever had. We enjoyed so much Vietnam and all the friendly people and fantastic places in your wonderful country. A special thank you we wanted to say to our three tour guides. All were exceptionally friendly and helpful and provided us with a lot of useful information.
The mixture of beach, culture, city life, nature and history was fantastic and we have the feeling we learned a lot about Vietnam in just 3 weeks.
We would like to let you now that especially Eden Resort on Phu Quoc and Life Resort in Da Nang were really nice hotels. Last one with exceptional good food. We were unhappy just with just one hotel, Hoi An hotel. It is very noisy, we didn`t sleep two nights. There is a big construction going on, so also during day you cannot stay there. We recommend not to book it for other guest.
We will come back to Vietnam for sure again.
Two friend of us, Attila and Bernadette from Hungary with their parents will come to Vietnam shortly. We had a great evening last Sathurday when we showed them hundreds of Vietnam photos. They asked for your contact data and they will mail you short term. Please help them as much as you helped us.

Thanks so much and best regards,
Dirk, Kim, Fabian, Finn and Hannah Ameer

Subject : Mekong Delta Tour
Post date: 22nd March 2011

Good afternoon

I am wrtiting to express my thanks to your company and especially to our tour guide, Phi, for a great 6 days in the Mekong Delta and Phu Quoc Island.
The tour was informative, extensive and met our requirements. We enjoyed the time we spent with Phi and the driver, who was very careful and competent. Phi’s knowledge and humour really made our tour and we would not hesitate to recommend it to others.

Best wishes

Subject : Hello
Post date: 22nd March 2011

I would like to thank you for the excellent service we received from your company on our trip to Vietnam. I also wish to thank Mr Huy for his service, local knowledge, willingness to please and for going out of his way to show us the beauty of Vietnam. We have enjoyed our time in Vietnam so much we are already looking into coming back. We credit the wonderful experience in Vietnam to Mr Huy because without him we would not have seen, understood or enjoyed our time in Ho Chi minh any where near as much. Again Thank you and we will be using your company whenever we travel to Vietnam.

Regards Karen Vermey

Subject : Viet nam- Southern package tour
Post date: 22nd March 2011

Dear Luu Vo

Thankyou for your organisation of our groups visit to Ho Chi Min city.
Everything was organised and went smoothly. The meals were amazing and of a very high standard.
Thankyou for the wonderful tour guides Binh and Lyang who were helpful and informative.
Your drivers and bus assistants were pleasant and patient with our group.
I am now planning another group tour in July 2011 for a group of 40 (39 pax plus Tour Leader).
The tour group will arrive in HCM City on Saturday 2 July and return to Australia on Sunday 10 July 2011
I have looked on your website and like the ideas in Vietnam Highlights tour commencing in Ho Chi Min City and ending in Hanoi.
Accommodation in standard 2 star hotels will be acceptable.
Could you please prepare a suggested tour outline and cost for my consideration.

Thank you
Kerry Mowett

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